Praise

We were making changes with our branding and wanted to move beyond what we had. Our old website was atrocious. It had long paragraphs, didn’t function well and visitors to it couldn’t get a sense of who we were or how to contact us.

I reached out to a couple other website developers, but Marj is so much more reasonable and as a small nonprofit, we appreciated working with a small shop at our own pace.

Marj “got it” and helped us capture the culture of our organization. We appreciated her ability to create a site that was clean and consistent with our forward-focused image.

There’s so much more depth to what we do than pictures can capture — and photos of those we serve aren’t what we wanted to use. Marj said, “Here’s how we could do that.”

Because safety is such a concern for people searching for our services, Marj created an “escape” button so people can quickly close the site; it does not stay in the browser and instead defaults to a weather website.

Her personalized services are ones you won’t find in a large firm. She wasn’t awful about deadlines. She’d ask if we could try to get her content by a particular date — and could wait for us.

She customizes all of her designs. You can tell other websites are done by the same developer, but not Marj’s. Our new website is a reflection of our organization. Visitors know what we do, how they can reach out to us and even make a donation.

I appreciate that I can still contact her. If we have an event to add, she walks us through how to do it. She made our website better — and the process was smoother and easier than we thought it would be.

Marj produced a presence on the web for my business. I found her extremely easy to work with. Her intuitive skills of listening and putting things together are remarkable. She’s also very personable and professional.

She knew what she needed and pulled it out of me. Marj is direct in a way that helped me get my ideas out and onto the pages of my website — but, again, she’s very professional. She added a downloadable piece for visitors to get that has prime points for them to print. She also added a digital scheduler for those who want to schedule a 30-minute, complimentary consultation with me.

I’m not very tech savvy and start to get frustrated, in a panic and not think clearly. Having Marj was priceless. Whenever I had questions, I discovered something else that’s special about her: She will find the answer. She won’t settle or be 100 percent happy with it before she’ll let it go.

Her standards are going to be higher than nine out of 10 people she works with — she’s no pushover.

She does not let cost get in the way. If a potential client is committed, she’ll figure out a payment plan.

Absolutely, talk to her and just consider what she has to say. Look at her products and talk to her some more before you make a decision. You’ll see what you’ll get. She’s totally upfront about who she is. You’ll either click or not. You gotta click or it’s not worth it.

Every time my husband and I hear that somebody needs a website, we say, “We should tell them about Marj!”

You know there are websites you like, but you need someone’s professional judgement and expertise to help develop a good one. She led us down the path to the web presence we wanted, and we didn’t have to guess at how people would find us.

The end product looks awesome, and we have grown very good customers out of having the website.

Marj’s personality made the process easier; her demeanor is so cool, and she gets excited about ideas — both her customer’s or her own. She’s always very positive about everything; she’s not a downer.

We’ve had a lot of success with the query form she included. Now customers can ask for job quotes right from our website. She also added a downloadable form for government contracting that makes it easy for customers to retrieve.

We weren’t getting a lot of exposure with our website at first, so Marj urged us to add more keywords in the copy. So, we tweaked it here and there, and she helped us with what to do, where. With her guidance, we are now able to populate in the searches we want.

Our location on Google Maps wasn’t working right either, but Marj got us on the map so people could find us. She helped us understand how to receive five-star ratings, which has made a huge difference in new customers trying us out, and she watches over our site like a mother hen.

Websites aren’t found the way they used to be. She knows the trends. We highly recommend.

I love Marj. She makes everything OK. She does not get irritated by my ‘stupid’ questions or unreasonable requests.

“She’s also very patient. I hated my old website forever and a day. She transformed it and has tweaked it a few times. I’m now headed toward complete rebranding. I might have a new URL to go with my new branding photos.

“It’s time for another update. She did a great job taking the site I despised and massaging it so it looked better, functioned better, and brought me into this century. I’m thrilled with what she did.

“Now, here I go wanting more changes. Guess what? She’s cool. She’s genuinely looking forward to whatever we do because she loves what she does.

“I’m looking forward to having her full partnership as I continue to evolve my business—which had its best month in 12 years last fall and is slated to have its best month ever as I write this.”

A voicemail I received from Heidi after giving her a sneak-peek of a website we’re working on together:

Marj guided us the whole way through our website development. We couldn’t be where we are without her. Our site is beautiful and user-friendly.

She didn’t get frustrated with my lack of knowledge of websites. She has a great sense of humor and moved the process forward.

Visitors to our site can see our MLS properties because of her technical work. She also did extensive research prior to starting the project because this was her first real-estate website.    

We were our biggest challenge. We took on this project during our busiest time of the year. She helped us overcome ourselves.

I wouldn’t hesitate at all to recommend her. It was just an awesome experience.

There was a problem with our old website. I was paying a company that wouldn’t let me make changes after I got a new contact person there. I was asking people at my marina about website developers. A paddleboat distributor told me about Marj.

She redesigned the whole thing — and is going to teach me how to make changes.

She made it absolutely easy. I gave her the information she needed for my distributors and she got all the pictures for all of them except one. That one didn’t have any real digital media, so Marj just went elsewhere and got some.
She’s been fantastic. She made the process very easy on my end. I’m pretty excited to meet with her so she can teach me how to change things.

These days you can call customer support, go through a few digital prompts to try to get to the right person, wait on hold and end up with someone who doesn’t understand or doesn’t know the answer to your question.

I’d definitely recommend her. Anytime I have a question or problem with my website, I can give her a call. It’s just nice to talk to a person.

My business blew up the moment my website went LIVE. When I go to bid appointments people tell me they spent hours on my website. Before I show up at the door, they’re completely sold.“What she did was above and beyond; it blew my mind. I didn’t expect that. It was 1,000 percent better than working with somebody two miles down the street from me—and I’m in Atlanta, Georgia and Marj is in Michigan.

What she does is incredibly value-added. She makes sure there are eyeballs on your website. She sends charts and graphs to show me how long people are on my site.

She’s on top of things. She’s very detail-oriented. I’d changed my business and Marj suggested I have ‘formerly of …’ embedded in my content. That kind of insider advice and implementation was incredibly valuable.

She’s very reassuring and professional. I have a really good instinct; I went with my gut. I mean, wow. From design and backdoor to keyword research, SEO, all kinds of above and beyond … coaching about blogging regularly … I could not be more impressed.

“Marj stays ahead of current trends. She’s forward-thinking. She pays attention. She has updated our website a few times, added photos and done keyword research. She does all of our social media now. I don’t want to run all that stuff.

“Change is always difficult when you’re getting good comments on the current website. I want that warm, welcome, down-home feel. I never want to lose that … she never has.

“Marj is on it — like right now — and that’s so valuable to me. Within 24 hours she responds. If there’s ever a problem, she gets on it, fixes it and lets me know.

“Our website is always one step above the competition’s.”

“Marj gets me — and beyond.

“I needed somebody with knowledge and experience, someone to connect with me, somebody to take the reins and make suggestions from time to time.

“I don’t have the time or inclination to learn about code or website stuff; I just want it to work, look good and communicate efficiently to the reader. I want to spend my time being the best coach I can be. People hire me to improve their lives, not because I can put up and manage my own website.

“Marj is very responsive to anything I ask. I communicate with her easily. She’s accessible and flexible. She knows what I need. She can almost read your mind.

“I love the way she makes suggestions and says, ‘How about this? I noticed this, should we change it?’

“We are both experts at what we do and we love to give our clients the best experience possible.”

“It was time to take things to another level. I looked at Marj’s website and she sent links to other work she has done. If you stumble onto gold the first time, why keep digging for something else?

“Marj is very professional and intuitive. Sometimes you don’t know the right questions to ask; she fills in the blanks for you.

“If you have any instincts, you’ll realize Marj is a good being. She’s intelligent and patient in areas where you’re not smart. She simplifies things. She’s warm and fuzzy even while she’s in control.

“I work six days a week as a machine builder. I’m mentally and physically worn out after work. With a camera I’m never tired. It’s time to go from hobby to making a living — later.

“I didn’t know what to expect. I’m delighted with my website.”